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"No Matching Posts" message for Web Analytics metrics

Knowledge Article Number 000221206
Web Analytics allow you to match the measures associated with the sources that refer traffic to your site with social media mentions in your Topic Profile. If you've integrated your Google Analytics, Omniture, or Webtrends account with your Radian6 account, you may receive a "No Matching Posts" message in the Topic Analysis or River of News widget for a number of reasons. 

Two common reasons for the message

  • The web analytics integration has recently been implemented in your account - If so, it may be in the process of collecting Web Analytics data for your Topic Profile. Once the data is collected, it will display in the River of News and Topic Analysis widgets.
  • There aren't any posts that have analytics data that match your Topic ProfileWhile all of the analytics data is ingested, data is only displayed for posts that match your Topic Profile keywords and configuration.

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