Print this page

Count of subscribers published to a Data Extension is different than in Audience Builder

Knowledge Article Number 000221630
Description
After an Audience is published through Build Audience Activity that's run by Automation Studio, the Audience count displayed in the Filter tab in Audience Builder is different than that of the published Audience.
Resolution
When a Build Audience Activity is run, the count isn't automatically refreshed. The count is displayed along with the date the refresh button was last clicked. If the daily Extract, Load, or Transfer (ELT) program has run since the last time the refresh button was clicked, it's likely that the results of a Build Audience Activity will differ from the count that's displayed in the Filter tab.




promote demote