Print this page

Can I remove the "Closed" value from the Change Status Publisher in Case Feeds?

Knowledge Article Number 000221633
Description Currently you cannot hide the "Closed" status value from the Change Status Publisher:

User-added image

But this can be hidden on the Case Detail page:

User-added image
Resolution At this time the "Closed" value is required on the Change Status publisher.
For a potential future feature enhancement, please add or comment on the IdeaExchange 

promote demote