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Update Agency Account information

Knowledge Article Number 000221684

Some account details and fields aren't editable when you're logged in to an Agency Client Account, but they can be modified from the Agency Account. Here's how:



1. Log in to your Agency Account. 
2. Navigate to Email | Admin | Enterprise Management | Organizational Chart.
3. Click the Organization that needs to be edited.
4. Click Edit next to the Account.
5. From the "Edit Member" screen, you can update the following fields:

  • Account Name.
  • Email Display Name.
  • Email Reply Address.
  • Disable the Client Account.
  • Select new Organization unit where that account is located.
  • Address in Email Footer.

6. Click Update to save your changes.

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