Print this page

Enable Campaign Influence

Knowledge Article Number 000221872
Description Available in:  Professional, Enterprise, Performance, Unlimited, and Developer Editions

Enables an org to calculate the influence of multiple campaigns on an opportunity.
Resolution To have Support activate the “Campaign Influence” feature, please take the following steps:

1. Verify that the Organization where you want the feature to be enabled is on an edition where the feature is available.

2. Have a System Administrator to log a Case with Salesforce Support

3. Please mark as "feature activation" on the General Application Area

On the case description, please specify:
  • Feature requested: Campaign Influence
  • Organization ID where you want the feature to be enabled (Navigate to Setup | Company Profile | Company Information):
  • I am the system admin in charge of this feature.
  • Organization Edition:

4. Our Support Team will review the Case and action the request as needed.

After Customer Support has activated the feature, the Campaign Influence related list appears on the Opportunity detail page.

promote demote