|In order to see the "Follow" option, please follow steps below:-
Here are the steps to Unhide:-
- Go to any affected records page, for example Cases.
- Click on the "Page Layout".
- Click on Feed View right at the top on layout page. Or else go to Cases > Page Layout > Feed View.
- Now Scroll down and go to Other Tools and Components.
- If you find Followers List and Following Icon Hidden, then Unhide those to fix the issue.
- Go to Other Tools and Components in Case Layout Page.
- Move Followers List and Following Icon from Hidden to either Right or Left Column.