Deleting Private Messages in Chatter.
|Knowledge Article Number||000222053|
|Description||This article provides the steps on how to delete Private messages from Chatter.|
|Resolution||An administrator or any user with the “Manage Chatter Messages” permission can view and delete Chatter message. Users with this permission can also access all Chatter messages through the SOAP API.
In order to get the “Manage Chatter Messages” permission, you may have to use permission sets for the user. Once the user has the “Manage Chatter Messages” permission, they can see "Chatter Messages" object in Data Loader.
NOTE: In order to get the Message Id for chatter message, you would have to use the Data Loader.
In order to get the Chatter Message ID, please follow the steps below:
From that file, please gather the id's of those messages - which you would like to delete. Once you have prepared the file with the Id's, please follow the steps below: