Print this page

Default the “Send Notification Email” Checkbox to Checked while assigning cases

Knowledge Article Number 000227342
Description Email notification box to be checked by default while assigning cases.
Resolution Please follow the Steps to below :

1. Go to Setup
2. Then to Customize
3. Go to Cases
4. Support Settings

and then Enable 'Notify Case Owners when Case Ownership Changes' check box.




promote demote