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Format Posts with Rich Text

Knowledge Article Number 000228313
Description Format your posts with bold, italic, and underlined characters, and bulleted and numbered lists.  The rich text editor is enabled in the Chatter publisher by default in all new and existing orgs. This feature is available in Salesforce Classic only.  To disable and hide the formatting options, deselect Allow users to compose rich text posts on the Chatter Settings page in Setup.

Users can format text posts, questions, and posts with link or file attachments on the Chatter publisher on the Home page, the Chatter tab, groups, profile, and record detail pages. The text can include @mention, topics, and emoticons. We also support inserting inline images via the Connect API. The rich text editor isn’t available on announcement, polls, thanks, notes, and Canvas posts.  Community users can compose and edit rich text only if the community was created using Salesforce Tabs + Visualforce or the Napili template.

This table summarizes where users can compose and edit rich text, and where rich text formatting is displayed.

Chatter REST API and Chatter in Apex support rich-text posts and inline images.

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