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Chatter Desktop installation or upgrade fails with the error "The application could not be installed because the installer file is damaged"

Knowledge Article Number 000228410
Description The Chatter Desktop installation is an Abobe Air install that can sometimes fail because of LAN or local machine security. Checking the log located at: %LocalAppData%\Adobe\AIR\logs\Install.log can reveal an error similar to:

"No app located for appID 'sfdc-desktop' and pubID '0E7F0072024938CDBA99B20C38B5F315254C2A5B.1" 
 
Resolution This error can be caused by Scan/Anti Virus/Endpoint Security on the local machine restricting machine or folder access to the installer. Briefly disable the anti virus to complete the installation




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