Wave Analytics Licenses In Sandbox
|Knowledge Article Number||000229602|
|Description||After Wave Analytics licenses have been provisioned to a production environment, Wave Analytics may not be immediately available in associated sandboxes.
This applies to the following Licenses:
Analytics Cloud - Wave Analytics Platform (Wave Analytics)
Sales Analytics Apps (Sales Wave)
Analytics Cloud - Wave Community Users (Wave for Communities)
|Resolution||Wave Analytics licenses can be made available in sandboxes in two ways:
1. Run the License Match tool in the Sandbox.
Note: The "Match Production Licenses" button will not be available on the sandbox if the production organization and sandbox are running different release versions, such as during the Sandbox Preview window. Wave Analytics Licenses cannot be matched if the Sandbox is in Release Preview.
2. Refresh the sandbox.
Once either of these processes have completed, Wave Analytics licenses will be available and setup of Wave Analytics in the sandbox environment can continue.