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Report is missing hashtag topic records

Knowledge Article Number 000229674
Description When running a report on Topics, it does not show some of the expected records. Topics are using the hashtags and the record feed has the correct tagging.
Resolution This is due to the topic being edited on the record.

For example, if you edited a feed post or comment and change the previous topic you included there, then the post will not be recognized in the report.

In order to correct this, you will need to edit the post/comment and post it again that includes the updated Topic so it will show up on the report.

This information applies to Hashtag topic and not Topics

promote demote