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Mobile Rendering images on iOS devices in Marketing Cloud Email

Knowledge Article Number 000229728
Description
Learn why when viewing an email on an iPhone, the images are displayed sideways.
Resolution

The iPhone supports an Orientation Tag in the image EXIF data under iOS 4 and above. It stores the information that tells the device what direction the photo was taken and how to display it properly.

For example: If the photo was taken in landscape and later rotated into portrait, the iOS software believes the correct orientation is landscape.
 

Workaround 


Make sure the picture is taken in the orientation that it will be sent to an iPhone. 




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