Print this page

Process Builder or Flow Record Update does not update Archived Activities

Knowledge Article Number 000230783
Description A Process or Flow with a Record Update action on Tasks or Events does not perform that update on Tasks/Events which are Archived.
Resolution This is an expected behaviour.

A Record Update in Process Builder / Flow runs SOQL like this to retrieve the records to update.
SELECT Id FROM Task WHERE ((Id = '00T4000003Acl0CEAR'))  LIMIT 10001
This SOQL query will not return Archived Tasks/Events; Thus those archived tasks/events will not be updated.

promote demote