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Network Settings FAQ

Knowledge Article Number 000230809
Description

Salesforce understands the importance of security and that customers need to be confident that they are communicating with Salesforce in a secure environment. The following are frequently asked questions about network settings.

 

If your corporate network settings or email security filters restrict access to only certain IP ranges or data centers, please ensure that you include our newest ranges. More information on which IP ranges to include can be found in the What are the Salesforce IP Addresses to whitelist? article.


NOTE: This document is for informational purposes only, and is not part of any legal or otherwise binding agreement. The policies and practices described in this document are subject to change at Salesforce's sole discretion.
Resolution

FAQs

 
  1. Is there a way to test our integrations prior to a maintenance in order to ensure they are set up correctly?

    1. If you would like to test integrations, you may do so by choosing to participate in a site switching exercise. For more information, see the Site Switching - Customer FAQ article.

 
  1. Do I need to make any changes to my Sender Policy Framework (SPF) records?

    1. We recommend enabling the “Enable compliance with standard email security mechanisms” option, but in the unlikely case that you have specific Salesforce IP addresses listed in your SPF, you will need to update them to include the ranges for your new data center location or include the SPF records that cover all IP ranges. For more information, please see our Sender Policy Framework (SPF) and Salesforce SPF Record article.

 
  1. What are the required domains?

    1. Please see the Required Domains article.

 
  1. What are your recommended values for DNS timeout?

    1. We recommend you follow the default DNS timeout value set (5 minutes).

 
  1. What if I have questions about API Connectivity?

    1. Please see the Common Questions On API Connectivity To Salesforce article.





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