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Rich media in GroupConnect templates

Knowledge Article Number 000230839

Enhance your messages with rich media and embed actionable hyperlinks within full-screen-width images. Use the Content Editor to add rich media in all 3 GroupConnect message templates (Follow, Response, and Outbound).


Enter this content just as you would with text, emojis, stickers, and images and get a real-time preview in the editing screen where you can test your links.

Each rich message can use 8 different layers that include up to 6 different actionable areas, so show your creativity and include up to 6 unique coupons, announcements, or programs.


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