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Marketing Cloud - GroupConnect - Rich media now available for all templates

Knowledge Article Number 000230839
Description Rich media provides a great option for you to enhance your messages by providing multiple pieces of content into one message and embedding actionable URLs within full-screen width images. 

This release makes rich media available within the content editor for all three message templates:

  1. Follow
  2. Response
  3. Outbound
Enter this content just as you would with text, emojis, stickers, and images. Each rich message can use eight different layours that include up to six different actionable areas. Show your creativity and include up to six unique coupons, announcements, programs, and other items. View a real-time preview in the editing screen where you can test your links and ensure proper functionality.

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