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Salesforce for Outlook: Side Panel Publisher Menu Owner Fields

Knowledge Article Number 000230944
Description Prior to the Winter '16 release, the Owner Field on Objects such as Lead and Case, were editable in the Side Panel.  The behavior did not follow the security model of the application and was modified.  After Winter '16 release, the permissions are now consistent with the online CRM application user interface within the Edit Layout of the Objects, and can no longer be edited.



 
Resolution A workaround for Side Panel Publisher users would be to action the change on the online application record detail page.
  • Click 'Change Owner' to modify ownership of the record




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