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Process Builder error "given sobject does not match type for alert: Account"

Knowledge Article Number 000230981
Description If a Process is created off Person Accounts, with Email Alert and Record Update actions, an error will result, and the debug log will show:

"given sobject does not match type for alert: Account".

When the email alert is removed, the Process works.





 
Resolution This is because Person Accounts are not supported in Workflow Rules Email Alerts.

Since Process Builder uses the same technology, it also does not support Email Alerts for Person Accounts.


An IdeaExchange post can be found here: https://success.salesforce.com/ideaView?id=08730000000l5ykAAA 


 




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