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Salesforce for Outlook - operating system is not properly configured to run this application

Knowledge Article Number 000231042
Description

ISSUE

When trying to run Salesforce for Outlook using the Desktop icon the following error message may pop up. This may also pop up after you restarted your PC

Error

    The operating system is not properly configured to run this application.

User-added image

CAUSE
This is due to upgrading your Microsoft Office to Office 2016 while having an older version of Salesforce for Outlook (SFO) installed. Only SFO version 2.9.2 and higher support Microsoft Office 2016

Resolution Simply uninstall Salesforce for Outlook and upgrade to the latest version. No need to remove the sync.db or anything else. 
 
1- Close Outlook
2- Download Salesforce for Outlook installer and save it on your machine
3- Double click on the downloaded file and install it




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