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How to resolve the "undefined" error when syncing Quote to Opportunity

Knowledge Article Number 000231190
Description When you click the "Start Sync" button in a Quote, you may receive an "undefined" error as shown below:

User-added image

Resolution Open the Opportunity record and check if it has a Split. If the Opportunity is using splits, please ensure that all Users in the Split are members of the Opportunity Team.

See Also:

Enabling Team Selling
Create Opportunity Splits
Change a Record’s Owner
Replacing a Team Member on Multiple Records
Removing a Team Member from Multiple Records

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