Transfer ownership of a Managed Social Account
|Knowledge Article Number||000231280|
Learn how to change the user designated as the owner of a managed social account in Social Studio. A social account ownership transfer can be initiated by any user with "Edit" permissions on a social account.
1. Navigate to the account-level Admin | Social Accounts section and access the social account.
2. Click Edit.
3. Click Transfer Ownership.
4. Select the new owner in the "Select new Social Account Owner" list.
Enter a name in the Search bar and click the icon to search among the users, or scroll through to find the appropriate user.
5. Click Continue.
The window shows the name of the social account, the number of pages associated with it (depending on social network type), the current owner (with user picture, if any, and username), and the new owner (with user picture, if any, and username).
6. Click Change next to the new owner if selected in error and select a new owner.
Important information to remember when transferring social account ownership: