Files Connect: Impact of TLS v1.0 disablement on the Secure Agent
|Knowledge Article Number||000231366|
Starting in the first quarter of calendar year 2016, Salesforce will begin disabling the TLS 1.0 encryption protocol. This phased approach will prevent it from being used to access the Salesforce service within inbound and outbound connections, see this help topic for the full details.
Your company is currently using the Files Connect on-premises Secure Agent which is leveraging the Salesforce API. To make sure that the Files Connect on-premises integration continues to work, it is important to switch to Java 1.7 or 1.8, as explained in the following resolution steps:
As a reminder, the agent version is displayed on the agent details page: