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Messages Don't Include Hyperlinks or Images when Converting Leads

Knowledge Article Number 000231464
Description
Sometimes, Salesforce administrators set triggers to display messages when you convert leads. Specifically, these triggers call the addError() method with escape=FALSE. In those triggers, administrators can include hyperlinks or images, meant to direct you to helpful content or show you images that give you better context for the message you see.

When those messages appear during lead conversion, Salesforce, however, suppresses any hyperlinks or images, just in case they include any malicious content. Instead, Salesforce displays plain text for those links and images.
Resolution When you see messages that include plain text in place of hyperlinks and images, don't worry. We're just taking precautions against any possibilities of you encountering malicious content while you convert your leads.




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