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Severe error trying to refresh article listing: xxxxxxxx-xxxx

Knowledge Article Number 000231546
Description ISSUE: 
When navigating to the Knowledge Tab, you may encounter the error:
Severe Error trying to refresh article listing which includes an error Id ending in (2134695572).

[Please note that error was initially reported with error ID: 2134695572. However, most customer will report error with "Severe Error trying to refresh article listing" , but different error ID]
Resolution CAUSE:
This is typically the result of a point in time sandbox copy issue caused by modifying Knowledge Article data during a refresh.  

Resolution:
Please log support case to Salesforce for resolution.




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