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User not able to upload leads to a campaign using Data Import Wizard

Knowledge Article Number 000231881
Description When users attempt to associate leads with campaigns using the data import wizard, import fails with error:

"INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY:insufficient access rights on cross-reference id:--" 
Resolution This occurs when the user performing the upload is missing the proper permissions on the lead object.

Importing new leads and associating with campaign requires:

My Organization's Leads    "Read", "Create", and "Edit" on leads
AND
"Import Leads"

Associating existing leads owned by another user with campaigns

permissions mentioned above
AND
new campaign members (Data Import Wizard)    “Edit” on campaigns

AND
Marketing User checked in your user information


If you are adding NEW leads to campaigns, you will need both permissions listed above.

 




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