Data.com: "Get Contacts" Button issues when '&' is part of company name
|Knowledge Article Number||000231888|
When using the "Get Contacts" button from an Account page, users may encounter an issue with the search results if the Company Name includes an ampersand (&).
Why This Occurs:
|Resolution||*No resolution at this time
Instead of using the 'Get Contacts' button for those particular Accounts, search for contacts related to the Account in question via the Data.com Prospecting tab. When selecting 'Import as Contacts', users can select the existing Account to ensure it links correctly.
Link to known issue: https://success.salesforce.com/issues_view?id=a1p30000000jdtTAAQ