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Group record counts higher than expected

Knowledge Article Number 000232478
Description
Groups can be utilized to target specific populations within a preset list by setting a set of Attribute criteria, a random selection, or an ordered selection by constant interval (select every third record in the list).
Resolution
Unsubscribe requests that occur from a Send targeting a Group are recorded within the Group itself and are not removed from the group due to the Unsubscribe event.  This is done on purpose so that any records that have unsubscribed from that Group are not brought back into the Group as "Active" when a Group Refresh is performed while the record still meets the entry criteria.




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