Enabling Extended Recycle Bin Retention
|Knowledge Article Number||000232493|
|Description||Available in: Contact Manager, Group, Professional, Enterprise, Performance, Unlimited and Developer Editions
This feature extends the retention period of recycle bin from 15 days to 30 days.
|Resolution||To have Salesforce.com Support activate the Extended Recycle Bin Retention feature, please take the following steps:
1- Verify that the Organization where you want the feature to be enabled is on an edition where the feature is available.
2- Have a System Administrator to log a Case with Salesforce Support
3- Please mark as "Feature Activation" on the General Application Area
On the case description, please specify:
Feature requested: Extended Recycle Bin Retention
Organization ID where you want the feature to be enabled (Navigate to Setup > Company Profile > Company Information):
I am the system admin in charge of this feature.
Business Case (The reason why you need the feature to be activated):
4- Our Support Team will review the Case and action the request as needed.
Please note: Once the feature is enabled, it will automatically extend the recycle bin retention period to 30 days.