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BEST PRACTICES: Training possibilities for new Salesforce Admins

Knowledge Article Number 000232589
Salesforce Cloud Services

Training Options for new Salesforce Admins

The following courses are a must for beginners:

1. Getting Started with Salesforce Hub
This hub provides access to training, best practices and expert advice on getting up and running with Salesforce. For more advanced topics check out: Achieve More with Salesforce

2. Online Training Tool Trailhead
These are excellent, interactive trainings also offering training paths depending on your role.
The following courses are a must for beginners:
  • Admin Beginner
  • CRM Essentials
  • Chatter Basics
  • Reports & Dashboards

3. Onsite instructor-led course Administration Essentials for New Admins

This course is the basis to work with Salesforce as it gives you an in-depth overview of how to administer Salesforce. Even if you do not need everything in the very beginning it will help to understand the possibilities and how admin features relate to each other. Finally this will enable you to also look ahead to use SFDC more extensively and get more out of your investment into SFDC. 

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