Log a Call button
|Knowledge Article Number||000232901|
The "Log a Call" button creates a completed task or activity record for your users to document communications. It's a standard button on the page layout in the "Activity History" related list for standard and custom objects.
After selecting a record type (depending on your organization's Task Record Types) you are brought to the record edit page displayed below:
Fields below "Schedule Follow-Up Task" are used for optional follow-up tasks. You can assign the follow-up task to another user ("Assigned To" field) and set a reminder them ("Reminder" field) so they'll receive a pop-up at the time selected.