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Why am I getting an insufficient privileges error when trying to access the "Training Analytics" menu item in the Help & Training portal?

Knowledge Article Number 000232952
Description When I select the "Training Analytics" item from the user menu (upper right-hand corner of the screen) when logged in to the Salesforce Help & Training portal, I get the following error message:
"You do not have the necessary privileges to access this page"

How can I access this page?
Resolution Access to this page is limited to users who have been marked as Help & Training Administrators for your organization.

To gain access to these features, please log a case with Salesforce Support as described in the article: My organization's open and closed cases

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