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How to capture JS Console log files

Knowledge Article Number 000233018
Description When pages are not reacting or behaving correctly in Salesforce, it may be helpful to check the JS Console logs to see if there are any errors or indication to the cause of the problem. 
Resolution Chrome:
 - Chrome Menu (Top Right corner) -> Tools -> Developer Tools.
 - To remove the Log docking in the browser, click on the Square Bottom most Left side.
 - In the Tab select "Console" and check the "Preserve Log" checkbox
 - Start reproducing the undesired behavior. 
 - If you see errors or something indicating the cause of the issue, you go to the Dev tool -> right click -> select "Save As". 

Firefox:
 - Press Ctrl+Shift + Q
 - In the Tab select "Console" and check the "Preserve Log" checkbox
 - Start reproducing the undesired behavior. 
 - If you see errors or something indicating the cause of the issue, you go to the Dev tool -> right click -> select "Save As". ​

Internet Explorer:
 - Press F12 on the keyboard.
 - You should see a component appear on the bottom of the screen.
 - In the Tab select "Console" and an icon for "Preserve Log" (hover over icons to locate this and select it)
 - Start reproducing the undesired behavior. 
 - If you see errors or something indicating the cause of the issue, you go to the Dev tool -> right click -> select "Save As". ​

 




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