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Work.com: Reports - Errors Installing Work.com Report Package

Knowledge Article Number 000233123
Description You may get one or more errors when you try installing the Work.com reporting package.  The errors are typically related to not having one or more features enabled.
Resolution Below you'll find a list of errors and steps to resolve them:

(WorkReward.Reward_Value__c) Entity not available

To resolve this error you need to enable Thanks & Rewards

1. Login as a System Admin

2. Go to Setup

3. Select Customize | Work.com | Work.com Settings

4. Enable the  Turn on Thanks action on the Global Publisher layout. Users can thank coworkers from the Chatter publisher. Thanks and Badge will show in their feed setting

5. Save the changes

6. Enable the   Add tangible rewards to badges. Define a set of users to create and manage reward funds. Users with permission to give rewards will see additional badges in the badge selector tagged with the reward amount setting.

7. Save the changes

You may disable the Rewards (Add tangible rewards to badges...) setting after installing the package.

Coaching Missing Organization Feature: WorkCoaching.FeedTracking

To resolve this error you need to enable Feed Tracking on the Coaching object:

1. Login as a System Admin

2. Go to Setup

3. Select Customize | Chatter | Feed Tracking

4. Select the Coaching object

5. Check the box to Enable Feed Tracking

6. Save the changes

You can disable Feed Tracking for the Coaching object after installing the package, but it's recommended that you leave it enabled.

(Skills_Report_Type) In field: baseObject - no CustomObject named ProfileSkill found
(Work_com_Skills/Most_Endorsed_People) invalid report type
(Work_com_Skills/Most_Skilled_People) invalid report type
(Work_com_Skills/New_Skill_Creation_By_Date) invalid report type
(Work_com_Skills/Skill_Endorsements_By_Date) invalid report type


To resolve this error you need to enable Skills

1. Login as a System Admin

2. Go to Setup

3. Select Customize | Work.com | Work.com Settings

4. Enable the Turn on Skills. Use Skills to discover, collaborate with and endorse others based on their knowledge setting

5. Save the changes

You may disable Skills after installing the reporting package.




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