How to setup Two Factor Authentication for Salesforce1
|Knowledge Article Number||000233131|
|Description||How to set Two Factor Authenticator for my Salesforce1 users. It is working fine on the desktop version|
The following steps should be performed only if two factor authentication is already setup on desktop.
For Two factor authentication to work on Salesforce1 we would check the following:
1. Download the Salesforce1 authenticator app in your phone and make sure it is synced with your production org on your phone.
2. Go to connected app || 'Salesforce1 for iOS' or 'Salesforce1 for Android' || "Edit" this page || Go to the setting "IP Relaxation"|| Select "Relax IP restrictions with second factor" || Go to 'Required Session level: High Assurance' ||Save
3. Once these steps are completed go to your saesforce1 app try to login and you will be prompted with verification code
4.Copy-Paste the code into the text in SF1 app
5.You should be able to login to salesforce1 app.
Click here to setup Two factor authentication on your desktop for admins.