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Unable to load Overview screen in Active Audiences with Firefox

Knowledge Article Number 000233271
Description Firefox has introduced a new feature called Tracking Protection, designed to identify and block website trackers. Tracking Protection is enabled by default for private Firefox browsing sessions.  This feature currently prevents the Overview screen within Active Audiences from loading; users see the blue spinning wheel, but the page never fully resolves. 
Resolution To resolve this issue, Tracking Protection can be disabled in the Firefox browser settings.  Alternatively, a different browser such as Chrome or Internet Explorer can be used.  




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