Global Search related lists have changed positions
|Knowledge Article Number||000233354|
|Description||When conducting a name search Contacts related list now appears before Clients related list on the search page and that is causing confusion would like to modify.
Note: This could be for any type of related list that is not in the correct formation.
|Resolution||This is due to a user pinning the related list for the search results.
To modify this move forward and search for a name, contact or client in global search.
When in Search results on the LEFT side console you will view Search Feeds, Records, and below you will view your related lists.
View that the related list in question is pinned. Which means it will be seen at the top of your results. To Unpin or Pin you will need to hover over the related list (example: "contacts" or "clients") and select.
If you click twice it automatically pins the related list to the top of your search page. If you select the pin a drop down will appear for you to "unpin", "pin" or "pin to top"