New Task not appearing in the Immediate Workflow Actions in a Workflow Rule
|Knowledge Article Number||000233551|
|Description||On a Custom Object, when you try to create a Workflow rule, the New Task is not visible in the Immediate Workflow Action section|
|Resolution||Below are the steps to show the New Task as an immediate action when creating/updating a workflow rule on a custom object:
Check the object settings on which you would like to create the workflow rule.
1) Go to Setup | Create | Objects | Click on Edit next to the custom object label
2) Under Optional Features, select the checkbox 'Allow Activities'
3) Click Save
Once you enabled 'Allow Activities' on the custom object settings, you will be able to view the New Task as one of the options in the Immediate Workflow Action section.
Create a Workflow Rule
Workflow Rules and Workflow Actions - considerations on simultaneous execution
Associate Actions with Workflow Rules or Approval Processes