Print this page

Change the From Email Address when sending Mass Email

Knowledge Article Number 000239701
Description User wants to change the From email address when sending Mass Email however there is no option available.
Resolution Workaround:

User can change the email name on their My Email Settings before sending the mass email.


Click Your Name | My Settings | Click on Email on the left | On My Email Settings you will see on right two boxes, you can change as below: 

                  How would you like your name to appear on your outgoing email? 
                 *Email Name

                  What email address would you like to use as your return address? 
                 *Email Address 

Change and Save.

Note: The personal email associated with your salesforce account will not change.

Here is a link to the existing idea on Ideaexchange:

promote demote