Is there a way to know what Quick Text messages have been set up by users?
|Knowledge Article Number||000239748|
|Description||How do I check the users who created a Quick Text Message?
You can create a Custom Report Type to capture who created Quick Text Message.
|Resolution||Please follow the below steps for creating the Custom Report Type :
1) Click on Setup | Create | Report Types | Click New Custom Report Type |
a) Select Quick Text as Primary Object
b) Label the report type and select which folder to save it
c) Click Deployed
d) Click on Save.
Please note: You can also add the Created By fields adding it via lookup on the edit layout section to know the users who created Quick Text Message.
2) Create a new report using the report type you created.
See Also: Create a Custom Report Type