Print this page

Disable Summer '16 Feature "Console List View Hover"

Knowledge Article Number 000239944
Description Summer '16 introduced Responsive List Hovers in the Console: See What’s What with Responsive List Hovers.
Responsive lists now display the details of a row in a hover, so you can preview it without opening each record.

However, you may want to have this feature disabled.
Resolution To disable this feature please create a case with Support and confirm the following:
  • Your Organization ID where you want the feature disabled: 
  • Confirmation that you're a System Administrator allowed to request this on behalf of the Company: 
  • Feedback about why the feature isn't required: 
  • Make sure you reference this Article 000239944 and mention that you want to disable the "Console List View Hover" feature.
Support will validate your request and help you to disable the feature for your Organization.




promote demote