How to update the Reminder Set field for Task or Event object?
|Knowledge Article Number||000240041|
|Description||Whenever a Process Builder or a Workflow Rule is created on Task or Event object to update the Reminder Set field, you will notice the Reminder Set field is not Checked upon Process update.
You can also notice Enable Activity Reminders is checked on your org, If this feature is enabled, still on Process update the reminder set field will remain un-checked. Below is the steps:
Click on Setup | Customize | Activity | Activity Settings | Enable Activity Reminders
|Resolution||While creating a Process Builder or a Workflow Rule, users must Note to add two fields action:
1) Reminder Set
2) Reminder Date and Time
If you do not add Reminder Date and Time field, the Reminder Set field will show as un-checked on Task or Event record.