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Users are not able to see the Name field on the HTML Email Status report

Knowledge Article Number 000240069
Description When user's run the HTML Email Status report the Name field does not appear on the report.
Resolution The appearance of the Name field on the report is determined by having access to both Leads and Contacts object. 

If the Name field does not show up on the report, it is because the user does not have access to either Contacts or Leads object on the Profile. 

This is the expected behavior, as the report shows HTML activities that are related to both Leads and Contacts.

See Also:

Unable to see the HTML status report





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