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Difference between Role Name and Owner Role Name on User Report

Knowledge Article Number 000240108
Description The Role Name and Owner Role name shows different on the User report type.
Resolution The Role Name field displays the Role of the user record.

The Owner Role Name is referencing the role of the user who is the Owner of the record. The Owner of the record will be the user who created the External User. Since Internal User records do not have owners, the Owner Role Name will only populate for External Users (Community or Partner).




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