Print this page

Internal Server Error during creation of Moderation Rule

Knowledge Article Number 000240121
Resolution Getting an Internal Server Error when creating Moderation Rules (Content or Rate) indicates that Chatter Messages hasn't been enabled for your organization.


Request Chatter Messages to be turned on

Contact Salesforce Technical Support to have Chatter Messages enabled, include the following pieces of information:

Organization Id
Confirmation that you're a System Administrator
Request: Enable Chatter Messages

A Bug has been created, you can follow it in the Known Issues site: Moderation Rules can't be created in a Community if Chatter Messages are disabled.

NOTE: There are multiple errors associated with this action. Here is an example of one error, "685515706-16444 (-461583760)."

promote demote