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FAQ - Lightning Experience Navigation Changing with Winter ‘17

Knowledge Article Number 000240127

What’s changing about navigation in Lightning Experience?

In the Winter ‘17 release, we delivered an improved navigation model in Lightning Experience. One of the primary drivers of this update was to bring the feature of app switching into Lightning. Your users are now able to navigate more efficiently and also easily switch between apps. If you and your users know Salesforce Classic, the updated navigation model should feel very familiar.


In the improved navigation model, the existing vertical navigation menu on the left side of Lightning Experience becomes a horizontal navigation bar at the top of the page (see screenshot above). Your users can navigate to any items in the navigation bar just like before, but now they can also access other apps, including Lightning apps that you can brand and customize to help your users work more efficiently. For example, create a Lightning app for your finance department that includes all of the important items (including tabs) they’ll need to complete common tasks. You can customize the navigation bar color, brand it with a logo, and make the app available in the App Launcher for the user profiles associated with the finance department.

If you’re already using Lightning Experience in your org and have created navigation menus for one or more user profiles, these menus were automatically converted to Lightning apps when your org was upgraded to Winter ‘17. This means that your menu names are visible to end users after the Winter ‘17 release.

With Winter ‘17 also comes a redesigned App Launcher. After the Winter ‘17 release, the App Launcher presents the app’s name, logo, and description on an app tile. The description you use when you create an app (custom or connected) is what appears within the app tile. If your org has Salesforce Classic custom apps, the apps automatically work in Lightning Experience without any modifications.


Why is Salesforce making these changes?

You've spoken, and we've been listening. Based on feedback from customers, partners, and our ongoing research, we've made these changes to help your users be more productive. We believe the improved navigation model will save your users time and help them easily get to the items they use the most.

For example, in the improved navigation model your users can:

  • Navigate using item names instead of icons for easy recognition

  • Complete actions and find recently accessed items and lists with a single click

  • Use a consistent and familiar navigation experience


As a Salesforce admin, can I opt out of these changes?

These changes are permanent and are applied to all Lighting Experience orgs, including production and sandbox. Orgs can’t opt out.


Do these changes apply to both Lightning Experience and Salesforce1?

For Winter ‘17, the new navigation user interface applies only to the Lightning Experience.  


Which types of users does it apply to?

All users who have access to Lightning Experience see the new navigation user interface following the Winter ‘17 release.


What kind of training is available to users and admins about these changes?

We’ve created in-product training to help all users understand the changes. Visual indicators point out the key navigation features and assist users as they experience it for the first time.  

Likewise, for admins, we’ve provided in-product training for key tasks within the Setup screens for configuring and managing Lightning apps.

In addition, you can learn more about Lightning apps in Trailhead and the Salesforce Help.

As a Salesforce admin, what do I need to do to get ready for these changes? 

Your existing custom apps from Salesforce Classic automatically work in Lightning Experience. You’ll want to edit your Classic apps once you’re using Winter ‘17 so you can take advantage of the new Lightning Experience navigation features, like logos, custom navigation bar colors, and custom Lightning pages. But you aren’t required to make changes and there is no disruption to anyone using your Classic apps as a result of the new navigation model.

If you’re already using Lightning Experience in your org take the following steps:

1. Review your current apps to verify that each description field contains information that is meaningful to your users. The description fields are visible to your users in the new App Launcher following the Winter ‘17 release. For example, here's what our Sales app tile looks like:

2. Approximately two weeks before your org was upgraded to Winter ‘17, we automatically changed all navigation menu names to “Lightning.” We recommend that you modify these temporary names and navigation menu descriptions to the actual names and descriptions you want associated with the Lightning apps that replace the navigation menus. The names you assign are how users identify the Lightning apps in the user interface.

3. You should edit your apps, to ensure they have the proper name, description, logo, navigation bar color, and other key settings.

NOTE: You can edit your Classic apps once you’re using Winter ‘17 to take advantage of the new Lightning Experience navigation features, but it’s not a requirement.


As a Salesforce admin, what changes can I expect when the Lightning Experience navigation menus that I created are converted to Lightning apps?

You can expect the following changes:


1. Name

Users see the name of the current Lightning app on the left side of the navigation bar. When we converted your navigation menus to Lightning apps, your original menu names changed to "Lightning". You can easily change the “Lightning” name to something else in Setup.

2. Branding Image

After your navigation menu are converted to a Lightning app, you can brand it with a custom logo. This custom logo appears in two places; (1) Lightning header and (2) App Launcher.

If you don't supply a custom logo, by default, the

  • Lightning header logo displays the Salesforce cloud icon (as seen in the above screenshot)

  • App Launcher logo displays a blue square with the letters “Li”

3. Branding Color

You have the option to specify the color of an app’s navigation bar. By default, the navigation bar is the friendly blue color you're used to seeing in Salesforce.


If I have more than one navigation menu, will all of my navigation menus be renamed to “Lightning”?

Yes. The name of all navigation menus will be “Lightning”.


When will my custom navigation menus be renamed to “Lightning”?


The process to convert the navigation menus to Lightning apps is based on the following schedule:

InstanceName Change Date
NA44, NA45September 5, 2016
All other instancesSeptember 19, 2016

This new edited name is what displays in the navigation bar when Winter ‘17 is released to your org. The specific time and date for your org’s Winter ‘17 upgrade window is listed on

You can view all the apps in your org from the App Manager. In Lightning Experience Setup, enter App in the Quick Find box, then select App Manager.

You can use the Lightning Experience App Manager to:

  • Create Lightning apps or connected apps (1)
  • See if your Classic apps are accessible to your users in Lightning Experience (2)
  • Edit, delete, or upgrade Classic apps to take advantage of all the benefits of apps in Lightning Experience (3)


  • Consider the length of the new name when changing it. Remember that your app's  name is visible to your users. It appears on the App Launcher and in the navigation bar when the app is active.

  • If you created any new navigation menus within the two-week window mentioned, we won’t automatically rename them to “Lightning.”  For these navigation menus, we recommend that you name them as if you were naming a Lightning app.


Where did the tabs I added go from Customize my Tabs?


In Salesforce Classic, end-users can customize the tabs that are displayed in each app they are authorized to  access. Customize My Tabs functionality is not be supported in Lightning Experience. So, any customize tab settings that the end-user has made to the Salesforce Classic app won't be reflected in Lightning Experience.

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