Print this page

Update Email value in Activity Type field when email is sent from Salesforce

Knowledge Article Number 000240217
Description Any email which is sent from Activity History related list by clicking on Send an Email button, the Activity type field is not updated as a Email value.
Resolution

To select the Email value on the Type field, Send Email Default option should be checked, Please follow the below steps:

1) Click on Setup | Customize | Activities | Fields |

          a) Click on Type field label
          b) Next to Email picklist valueclick on edit and check Send Email Default = Make this value the default for sending an email.
         
c) Click on Save.

You can read more about other Picklists with Additional Information





promote demote