Email Attachments Not Visible in Community Case Feed
|Knowledge Article Number||000240293|
|Description||When an Email is sent from the Case Feed (using the standard Email action) FROM an Internal User TO a Community Contact, the content of the email message is posted to both the Internal and External (Community) Case Feed. However, if an Attachment is added during email composition, it does not get posted to the Community Case Feed – though it does show up on the Internal feed.
|Resolution||Attachments in Email feed items are not yet supported in Case feeds that are based off Community templates, including Napili, Kokua, and Koa.|