Health Cloud - Patient Card error when referencing fields from the Contact object
|Knowledge Article Number||000240381|
|Description||When updating a Patient Card Configuration record to use a field from the Contact object, the following error displays on the Patient Card instead of the field data when viewing the Patient in the Console:
You don't have the level of access required to complete this action. Please contact your administrator for help.
|Resolution||This is due to the fact that the "Override Filter" is empty on the Patient Card Configuration record. To resolve this you can create a Formula Checkbox Field on the Contact object and set the value of the field to True. Once the field is created, you simply enter the API name of the Field you just created on the "Override Filter" section of the Patient Card Configuration record. e.g. "Field_Name__c"|