Data Loader Version 37 Not running on 64-bit
|Knowledge Article Number||000240588|
|Description||User who are on Windows 64-bit versions may encounter this issue since the APEX data loader is designed to work only with 32-bit Window systems|
|Resolution||As a workaround you may advise the customer to download the Java JRE (x86) folder from the Java website and replace the jre1.8.0_101 folder under C:\Program Files (x86)\Java
Note: This may cause some apps (which are dependent on Java) not to work. Please consider this work around only if using Workbench or Dataloader.io as not feasible.