Guest User receives an 'invalid email address' error on the Web Email field if they enter an email address
|Knowledge Article Number||000240643|
|Description||When you allow Guest Users to log a case and include the Web Email field on the layout for your Guest User Case Action they may receive an 'invalid email address' error. This would happen if they enter an email address from a domain with more than 4 characters.
As an example if a Guest User were to submit a case with the following email addresses they would get an error:
A Guest User would not get an error if they were to submit a case with the following email addresses: